Freshdesk

Connect Freshdesk to Airweave to sync support tickets

Connect Freshdesk to Airweave to make your customer support data searchable by AI agents.

What Gets Synced

The Freshdesk connector syncs support ticket data including tickets, conversations, and metadata.

Authentication

Authentication method varies by Freshdesk configuration.

Setup

1. Add Freshdesk Connection

   In Airweave, navigate to your collection and click Add Source → Freshdesk.

2. Configure Connection

   Follow the prompts to set up authentication.

3. Start Sync

   Airweave will begin syncing your Freshdesk data.

Implementation Details

View Source Code

Explore the Freshdesk connector implementation on GitHub